Question 1

How do I book a service?

Accepted Answer

Pick a service → choose a worker → set date & address → book.

Question 2

How does payment work?

Accepted Answer

UPI, card, netbanking, or cash on completion.

Question 3

Are workers verified?

Accepted Answer

Yes. Aadhaar, PAN, police verification, and live selfie verification are performed.

Question 4

Can I cancel a booking?

Accepted Answer

Yes. Free before service starts; fees apply after dispatch.

Question 5

How do I file a complaint?

Accepted Answer

Use the ‘Complaint’ button in booking details, or email support@karokamai.in

Question 6

What is SOS?

Accepted Answer

In an emergency, press the big SOS button. Admin and your emergency contacts are alerted instantly.

Question 7

How do I join as a worker?

Accepted Answer

Choose ‘Join as a worker’ → upload KYC → start once approved by admin.